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OneOC FAQs

General Questions

Volunteer Questions

Nonprofit Questions


General Questions

 

Q. How did you come up with the name OneOC? What does it mean?

A. Along with our tagline, “accelerating nonprofit success,” OneOC better reflects who we are and how we serve. With Volunteer, Consulting, Training and Business Services, we help Orange County’s nonprofits become as effective and efficient as they are passionate about their missions. We are one organization offering a suite of integrated services, we are one part of a collaborative nonprofit community, and most importantly, we all share one vision for a stronger, more vibrant Orange County to which nonprofits contribute greatly – OneOC.
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Q. Why did your nonprofit change your name?

A. With expanded services and expertise, the name “Volunteer Center Orange County” no longer communicated who and what we are. OneOC better reflects our organization – a full-service, nonprofit resource center with extensive integrated services under “one umbrella.” Our Volunteer, Training, Consulting and Business Services are designed to help Orange County nonprofits reach their full potential – “accelerating nonprofit success.”
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Q. What is the mission of OneOC? Has your mission changed from Volunteer Center Orange County?

A. OneOC’s mission is to accelerate nonprofit success. As our services expanded to include training, consulting and business services, it was evident that all these services “accelerate nonprofit success”. The old mission, “to strengthen our communities by mobilizing volunteer action and accelerating nonprofit success” can now be rolled up into the simple statement of “accelerating nonprofit success.”
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Q. What services does OneOC provide? Do you still provide volunteer services?

A. Volunteer Services – OneOC mobilizes individuals, families, groups and businesses to discover their power to make a difference through service while helping nonprofits with valuable manpower.

Training Services – OneOC provides educational forums that enhance nonprofit leadership, professional development and use of leading business practices for boards, executives, staff and volunteers.

Consulting Services – OneOC helps maximize nonprofit capacity and impact through an affiliated pool of expert consultants who specialize in volunteer management, board excellence, finance, human resources, leadership advancement, fundraising and marketing.

Business Services – OneOC extends our nonprofit status as an umbrella for vital community initiatives and emerging nonprofits, providing them with back office support including human resources, risk management, finance and accounting, and grants management solutions.
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Q. How does OneOC accelerate nonprofit success? What is the impact of OneOC to our communities?

A. OneOC is your partner through our Volunteer, Training, Consulting, and Business Services. By utilizing one or more of our services, staff and volunteers can advance their nonprofit organizations to become more effective and efficient through their operations, fundraising and marketing, boards,
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Q. What services does OneOC provide for volunteers?

A. Check out our “Get Involved” page, it is all about volunteering.
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Q. What services does OneOC provide to youth? Families?

A. There are many opportunities for youth and families to volunteer.

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Q. What services does OneOC provide to someone looking to start a nonprofit?

A. Start with the trainings we offer for new and emerging nonprofits; as well as the resources and links in our resources section

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Q. What services do you have for someone who is on a board or is looking to serve on a board?

A. OneOC offers the Board Connection program, offering training and connection services for volunteers interested in serving on a Board of Directors.
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Volunteer Questions


Q. I registered, but I’m not receiving any e-mails.

A. In order to confirm that you are a real person registering on our system, the website sends out confirmation e-mails to the e-mail address you’ve entered. Opening that e-mail and confirming your account by clicking on the link, will allow you full rage of access to the site. The site will also send you e-mails confirming your participation in events you’ve registered for, reminding you that you’ve signed up for an event, and asking for your feedback once the event is over. Some e-mail programs may see this communications as spam. Check your spam folder for the messages, and mark “oneoc.org” as a “safe,” recognized URL by your server, and not spam.
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Q. After I have registered, how do I sign up for a volunteer project?

A. Click on the “Volunteer Opportunities” link on the left navigation menu section of our website to find opportunities that interest you. Send a message to the nonprofit agency by clicking on the “Have Agency Contact Me” button next to the opportunity you are interested in. You will receive an e-mail with more detailed information and any other instructions. The agency will also receive an e-mail from our website passing along your name and e-mail address. It is up to the agency to contact you at that time.
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Q. How old do I have to be?

A. Our volunteer opportunities all have a minimum age requirement as outlined by the agency in their partnership agreements with OneOC. You can search for age specific volunteer opportunities after you’ve registered by: clicking on “Volunteer Opportunities” in the left menu, clicking on “Search Projects” in the top menu, and clicking on “Display More Options” in the lower right corner. You can fill in the field, “Search for projects where a volunteer who is years old can volunteer” with the age you are looking for.
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Q. Can I volunteer with my kids?

A. Absolutely! We have several volunteer opportunities which welcome the opportunities to work with families. To find them, click on “Volunteer Opportunities” in the left menu, click on “Search Projects” in the top menu, and click on “Display More Options” in the lower right corner. In the bottom left corner, you’ll see “Project Attributes.” Select “Good for Families” and hit “Search.”
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Q. I’m not finding any volunteer opportunities in your list.

A. Try broadening your search to only 1 element. If you are searching by Zip code and “Family Friendly,” try just searching by “Family Friendly”.
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Q. Is the website the only way I can sign up for a project?

A. You can always contact our office to sign up as well. You can call us at 714-953-5757 or email [email protected].
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Q. What should I do if I need to complete community service hours as ordered by the Courts

A. Volunteers who need to complete Court ordered community service hours are handled exclusively through our Court Referral Program (CRP). See our Most Commonly Asked Questions for more information about completing your Court Ordered community service hours.

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Nonprofit Questions

Q. How do I become a nonprofit member of OneOC?

A. OneOC offers a comprehensive membership program for 501c3 nonprofits and community agencies working in Orange County. Benefits include discounts on training and promotion of volunteer opportunities through multiple venues. To receive a membership packet, call (714) 953-5757 or e-mail [email protected].
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Q. I’m not a member of OneOC. Can I still post projects on this web site?

A. Yes, OneOC posts volunteer referrals free of charge. Posting your project with us also lists your information on the statewide volunteer referral system at www.CaliforniaVolunteers.org. However, only members are eligible to receive Corporate Volunteer referrals, managed volunteer service projects.
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Q. How do I post a volunteer project?

A. It is a two-step process for including your volunteer opportunity on our site:

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Q. I’m not getting any online referrals from your site.

A. Feel free to give us a call if you have any questions or concerns. We will do our best to help. One suggestion we make for recruiting volunteers online from our site or any other is to check your project description – examples:
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Q. I’m interested in attending a training class; how do I sign up?

A. You can register for training by clicking on “Services” and the “Trainings” on the primary navigation. You also can register by calling 714-953-5757 x 200 or emailing [email protected].
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Q. Where are training classes held?

A. Most classes are held at OneOC 1901 East 4th Street, Suite 100, Santa Ana Ca 92705. Conferences and customized training may be held off site. View directions to OneOC
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